What happens if your connection is too short?

Missed Connection Due to Short Layover: What Happens?

When you purchase a single-ticket itinerary, you have a reasonable expectation that your connecting flights will be adequately timed. However, unforeseen circumstances or flight delays can sometimes lead to a situation where your layover is too short to make the next connection. In such cases, it’s important to know your rights and the airline’s responsibilities.

Airline Responsibilities

When a missed connection occurs due to a too-short layover on a single-ticket itinerary, the airline is responsible for the following:

• Rebooking: The airline must rebook you on the next available flight to your final destination at no additional cost.
• Accommodation: If the delay or layover is sufficiently long, the airline may be responsible for providing accommodation, meals, and transportation to and from the airport.
• Compensation: In some cases, you may be eligible for compensation for the inconvenience caused by the missed connection.

Passenger Rights

As a passenger, you have certain rights when a missed connection occurs:

• Stay informed: You have the right to be kept informed about the status of your flight and any delays or changes.
• Assistance: The airline should provide assistance in rebooking you on an alternative flight and arranging necessary accommodations.
• Compensation: If the missed connection is due to the airline’s fault, you may be entitled to compensation for the delay or inconvenience.

What to Do if You Miss a Connection

If you miss a connecting flight due to a too-short layover, follow these steps:

• Contact the airline: Immediately inform the airline of the missed connection.
• Request rebooking: Ask for the next available flight to your final destination.
• Inquire about assistance: Ask if the airline will provide accommodation or transportation if needed.
• Check for compensation: If the missed connection is the airline’s fault, inquire about compensation options.

Conclusion

While missed connections due to short layovers can be frustrating, it’s important to remember that the airline is responsible for ensuring that you reach your final destination. If you experience a missed connection, remain calm and assertive in exercising your rights. By following the steps outlined above, you can minimize the inconvenience and get to where you need to go.