What to do if you forgot to tap off the bus?

What to Do If You Forgot to Tap Off the Bus

Using public transportation is a convenient way to get around, but it’s important to remember to tap off when you exit the bus. If you forget to tap off, you could end up paying a higher fare than you should.

What Happens If I Forget to Tap Off?

When you tap your card to board the bus, the system records the time and location. When you tap off, the system records the time and location again and calculates the fare based on the distance you traveled. If you forget to tap off, the system assumes that you traveled the entire route and charges you the maximum fare.

How to Avoid Paying a Higher Fare

The best way to avoid paying a higher fare is to remember to tap off when you exit the bus. If you forget to tap off, you should contact the transit agency as soon as possible. They may be able to adjust your fare if you provide proof that you did not travel the entire route.

Here are some tips to help you remember to tap off:

• Set a reminder on your phone or watch to tap off when you get off the bus.
• Keep your card in a place where you can easily reach it.
• Make it a habit to tap off as soon as you exit the bus.

By following these tips, you can avoid paying a higher fare and make sure that you are only charged for the distance you actually traveled.