Where has my Uber rating gone?

The Mystery of the Missing Uber Rating: Where Did My Score Go?

For many Uber users, their rating is a source of quiet pride (or perhaps anxious checking). It reflects their behavior as a passenger, impacting the drivers they’re matched with and potentially even affecting the ease of future rides. But what happens when that crucial rating seems to have vanished into the digital ether? The question on many lips is: Where has my Uber rating gone?

The answer, thankfully, isn’t a conspiracy. Uber doesn’t suddenly delete your rating. The issue usually stems from misunderstanding where to find it within the app’s often sprawling menu. Unlike some easily accessible metrics, your Uber rating isn’t front and center. It’s tucked away for privacy reasons, designed to protect both riders and drivers.

While Uber doesn’t explicitly advertise a simple “view rating” button, the information is readily available. The key is to navigate to the right section of the app: the Privacy Center.

Here’s how to find your Uber rating:

1. Open your Uber app: Launch the Uber app on your smartphone (Android or iOS).

2. Access Settings: The location of the settings menu varies slightly depending on your app version and operating system. Look for a profile icon (often a picture of yourself or a silhouette), a gear icon (⚙️), or three horizontal lines (☰). Tap this to open the app’s settings.

3. Find the Privacy Center: Within the settings, locate the section dedicated to your privacy. This might be called “Privacy,” “Privacy Settings,” or something similar. The exact wording may vary depending on your app version and region.

4. Review Your Usage Summary: Inside the Privacy Center, look for an option titled “Privacy Center” or “Your Privacy.” It may also appear under a more general “Account” section. Within this area, you’ll find options related to your data and usage history. The option to review your ride history and summary should include your rating. This may be labeled “Ride History,” “Trip History,” or something similar.

5. Locate Your Rating: Once you access your usage summary or trip history, you may see your overall rating. The exact presentation varies, but it’s typically a numerical score out of five stars.

If you still can’t find it:

• Update your app: An outdated app might have a different interface. Updating to the latest version often resolves such issues.
• Contact Uber Support: If you’ve exhausted all other options, contacting Uber support directly is the best course of action. They can assist with any account-specific problems or provide clearer instructions.

Remember, your Uber rating is a valuable piece of information reflecting your history as a rider. By following these steps, you can easily access and review it. Don’t let a confusing menu keep you from understanding your standing within the Uber community.