Why am I connected to the Internet but cannot access websites?

Why You’re Connected to the Internet but Can’t Access Websites

Experiencing internet connectivity without website access can be frustrating. Here’s a guide to troubleshoot the issue:

DNS Settings Discrepancies

Domain Name Servers (DNS) translate website addresses into numerical IP addresses that computers can understand. Incorrect DNS server addresses hinder website resolution. To rectify this:

• Check your DNS settings: Navigate to “Network and Internet” (or similar) in your system settings. Select “Wi-Fi” or “Ethernet” and find the “DNS” section.
• Input the following DNS server addresses: 8.8.8.8 and 1.1.1.1. These are public DNS servers provided by Google and Cloudflare, respectively.

Bypassing Potential DNS Conflicts

If DNS settings don’t resolve the issue, try using your router’s IP address directly:

• Obtain your router’s IP address: Access the “Router Settings” page (typically via a web interface or mobile app). Locate the “Gateway” or “Router IP” field.
• Configure your DNS settings: Go back to your system’s “DNS” settings and replace the DNS server addresses with your router’s IP address.

Additional Considerations

• Firewall or Antivirus Blocking: Check if your firewall or antivirus software is restricting access to specific websites or ports. Disable them temporarily to see if that resolves the issue.
• Browser Cache: Clear your browser’s cache and cookies to eliminate any temporary data conflicts.
• Wires and Connections: Ensure that all cables and connections are secure and functioning properly. Try replacing any faulty cables.

If the Issue Persists

If the troubleshooting steps above don’t work, the problem might originate from your:

• Internet Service Provider (ISP)
• Router or modem
• Network device (computer, smartphone, etc.)

Contact your ISP or a qualified technician for further assistance in diagnosing and resolving the issue.