Why did I get charged extra on Uber?

Understanding Extra Charges on Uber

Uber, the popular ride-hailing service, typically charges users based on the estimated cost of their trip. However, in certain instances, you may notice an additional charge on your account. Here’s why:

Temporary Authorization Hold

When you request an Uber ride, the company places a temporary authorization hold on your payment method. This hold is equal to the estimated cost of the trip and serves as a precautionary measure against potential fraudulent transactions. The authorization hold is not an actual charge and is typically released shortly after the ride concludes.

How to Check for Authorization Holds

To check if you have an authorization hold on your account, open the Uber app and navigate to the “Payments” section. Under “Recent Activity,” you will see a list of all transactions, including authorization holds. The hold will be listed as “Pending” and will have a corresponding expiration date.

Release of Authorization Holds

In most cases, the authorization hold will be released automatically within a few days. However, if the hold remains after the expiration date, contact Uber support for assistance.

Tips to Avoid Unnecessary Charges

To minimize the chances of being charged extra on Uber, consider the following tips:

• Ensure that your payment method is up-to-date and valid.
• Review the estimated trip cost before requesting a ride.
• If you notice an authorization hold that does not get released promptly, contact Uber support.

Conclusion

Temporary authorization holds on Uber are a standard security measure to prevent fraudulent transactions. They are not actual charges and are typically released shortly after the ride concludes. By understanding the purpose of these holds and following the tips outlined above, you can avoid unnecessary charges on your Uber account.