Why is my Wi-Fi on but no internet?

Troubleshooting Wi-Fi Connectivity: Resolving “Wi-Fi On, No Internet Access” Issue

Experiencing Wi-Fi connectivity yet lacking internet access can be frustrating. This common issue stems from a disconnect between your device and the broader internet network. Identifying and resolving the underlying cause is crucial for restoring seamless online experiences.

Possible Causes and Solutions:

1. Router/Modem Faults:

• Restart the router and modem: Power cycle both devices by unplugging and replugging them, allowing them to reboot.
• Check cables: Verify that all cables connecting the router, modem, and devices are securely plugged in.
• Test the router’s WAN port: Connect another device (e.g., a laptop) directly to the router’s WAN port using an Ethernet cable. If the device gains internet access, the problem may lie with your modem or internet service provider (ISP).

2. Incorrect Settings:

• Confirm network name and password: Ensure your device is connected to the correct Wi-Fi network with the right password.
• Check DNS settings: Incorrect DNS settings can prevent internet access. Access your router’s settings page and ensure the DNS servers are set to automatic or enter the DNS servers provided by your ISP.
• Disable VPN or proxies: If you’re using a virtual private network (VPN) or proxy, disconnect it and try connecting again.

3. IP Address Conflicts:

• Release and renew the IP address: On your device, release and renew the IP address assigned by the router. This can be done through the network settings menu.
• Manually assign a unique IP address: If releasing and renewing the IP address doesn’t resolve the issue, manually assign a unique IP address outside the router’s DHCP range.

4. ISP Issues:

• Contact your ISP: If all troubleshooting steps fail, contact your ISP to report the issue. They may be experiencing an outage or require adjustments on their end.
• Check for ISP updates: Sometimes, ISPs release firmware updates for their routers, which may resolve connectivity problems. Check your router’s settings page for any available updates and apply them as needed.

Conclusion:

Resolving “Wi-Fi on, no internet” issues requires systematic troubleshooting. By methodically addressing potential causes such as faulty routers/modems, incorrect settings, IP address clashes, and ISP problems, you can restore reliable internet connectivity and alleviate the frustration of online inaccessibility.