Am I eligible for a refund if my flight is delayed?

Are You Eligible for a Refund if Your Flight is Delayed?

When you book a flight, you expect it to arrive at its destination on time. However, sometimes flights are delayed due to weather, mechanical issues, or other unforeseen circumstances. What happens if your flight is delayed and you are unable to travel? Are you entitled to a refund?

Compensation for Significant Flight Delays

In the United States, passengers are entitled to compensation for significant flight delays. According to the Department of Transportation (DOT), domestic travelers facing delays exceeding three hours, and international passengers enduring delays of six hours or more, are entitled to a complete fare refund.

Airlines’ Obligation to Provide Refunds

Airlines are obligated to process these refunds promptly. The DOT requires airlines to provide refunds within 7 business days for flights within the United States, and within 30 business days for international flights. If an airline fails to provide a refund within this time frame, passengers can file a complaint with the DOT.

Exceptions to the Refund Rule

There are a few exceptions to the flight delay refund rule. Airlines are not required to provide refunds if the delay is caused by:

• Force majeure events, such as natural disasters or acts of terrorism
• Security or customs delays
• Air traffic control delays
• Delays due to passenger misconduct
• Delays due to inclement weather that prevents safe takeoff or landing

Other Options for Delayed Flights

If your flight is delayed but does not qualify for a refund, you may have other options. You may be able to:

• Change your flight to a later time
• Get a voucher for a future flight
• Book a hotel room or other accommodations if the delay is expected to be extended

Check with Your Airline

It is important to check with your airline to determine its specific policies regarding flight delays and refunds. Some airlines may offer additional compensation or assistance to passengers who experience significant delays.

Conclusion

If your flight is delayed for an extended period of time, you may be entitled to a full fare refund. The DOT requires airlines to process refunds promptly. Passengers can file a complaint with the DOT if an airline fails to meet its refund obligations.