Are airlines allowed to reschedule flights?

Airline Rescheduling: Know Your Rights and Options

Airlines have the authority to adjust flight schedules due to unforeseen circumstances or operational needs. However, passengers are entitled to certain options in such situations.

Rescheduling Flights

When an airline reschedules a flight, passengers generally have the following options:

• Accept the new flight: The airline will provide an alternative flight that best aligns with the original schedule.
• Reschedule to a later date: Passengers can choose to fly on a different day or time that better suits their needs.
• Cancel the flight: If the rescheduling significantly disrupts the passenger’s travel plans, they may opt to cancel the flight and receive a refund or credit.

Fees and Charges

The availability of rescheduling options and any associated fees depend on the fare type purchased and the airline’s policies.

• Flexible fares: Typically allow for free or low-cost rescheduling.
• Economy fares: May incur rescheduling fees based on the fare rules and the amount of time before departure.

It’s important to note that an airline may not be liable for additional expenses incurred due to flight reschedulings.

How to Reschedule Flights

Passengers can usually reschedule their flights through the airline’s website, mobile app, or by contacting customer service directly. The process may involve:

• Providing the original flight details
• Selecting the preferred rescheduling option
• Paying any applicable fees

Communication from the Airline

Airlines are required to inform passengers of flight reschedulings as soon as possible. This communication may be via:

• Email
• Text message
• In-app notification

Passengers should ensure that their contact information is up-to-date with the airline.

Passenger Rights

While airlines have the right to reschedule flights, passengers have certain rights to:

• Be informed of the rescheduling promptly
• Have access to reasonable rescheduling options
• Be compensated for any additional expenses incurred due to negligence on the airline’s part

By understanding their rights and options, passengers can effectively manage flight reschedulings and minimize any inconvenience caused.