Are airlines liable for missed connections?

Airline Liability for Missed Connections

When booking a connecting flight, passengers rely on the airlines to coordinate seamless transportation. However, disruptions can occur, leading to missed connections. In such situations, it’s crucial to understand the extent of an airline’s liability.

Responsibility Beyond Initial Flight

Contrary to common belief, an airline’s responsibility doesn’t end with the flight causing the initial disruption. They are legally liable for all subsequent flights affected, even if operated by different carriers. This means that if an airline causes you to miss a connection, they are responsible for getting you to your final destination, regardless of the other airlines involved.

Compensation for Delays and Missed Connections

In most cases, compensation for delays and missed connections falls on the shoulders of the airline responsible for the disruption. This compensation can include:

• Rebooking on an alternative flight: The airline will typically rebook passengers on the next available flight to their destination.
• Hotel accommodations: If a delay or missed connection results in an overnight stay, the airline may provide hotel accommodations.
• Food vouchers: Passengers may receive vouchers for meals during extended delays or missed connections.
• Compensation for expenses: In some cases, airlines may offer financial compensation for expenses incurred due to the disruption, such as transportation or lost luggage.

Factors Affecting Liability

While airlines are generally liable for missed connections, there are certain factors that can affect their responsibility:

• Force majeure: Extreme weather, strikes, or other unforeseen events beyond the airline’s control are not typically considered their fault.
• Passenger negligence: If a passenger’s own actions contribute to the missed connection, such as arriving late to the airport or failing to check in properly, the airline may not be held liable.
• Ticket conditions: Some airline tickets may have restrictions or exclusions that limit the airline’s liability for missed connections.

Filing a Claim

If you experience a missed connection due to an airline’s actions, it’s important to file a claim with the airline promptly. Most airlines have established procedures for handling missed connection claims. By documenting the disruption and providing supporting evidence, you can help ensure that your claim is processed fairly and efficiently.

Conclusion

Airlines have a legal obligation to ensure that passengers reach their destinations as scheduled. When a missed connection occurs, they are typically liable for any subsequent flights affected and may provide compensation for delays and expenses. Understanding your rights as a passenger can help you navigate these situations effectively and ensure that you receive the necessary assistance and compensation.