Can airlines keep your money if you cancel?

So You Cancelled Your Flight – Will the Airline Keep Your Money?

We’ve all been there. Life throws a curveball – an unexpected illness, a family emergency, or maybe you just realized you booked your trip for the wrong dates (oops!). Whatever the reason, you need to cancel your flight, but the bigger question looms: will the airline refund your money?

Unfortunately, the answer isn’t always simple. Here’s the hard truth: airlines are generally within their rights to keep your money if you cancel your flight. Think of it like a non-refundable concert ticket. You took the risk when you booked, and unless the airline itself changes the game, that risk falls squarely on your shoulders.

Here’s a breakdown of when you might be out of luck:

• Non-refundable tickets: These are the most common, and as the name suggests, they offer the least flexibility. If you cancel, the airline is under no obligation to offer a refund.
• Change fees: Even if you’re able to change your flight to a later date, airlines often slap you with hefty change fees, sometimes approaching the cost of a new ticket.

But don’t despair just yet! There are some exceptions to the rule:

• Airline-initiated cancellations or major changes: If the airline cancels your flight or makes a significant schedule change (think several hours or a different airport), you’re entitled to a full refund, even on a non-refundable ticket.
• Travel insurance: Purchasing travel insurance can be a lifesaver in these situations. Depending on your policy, it might cover cancellations due to illness, family emergencies, or other unforeseen circumstances.
• Airline goodwill: Some airlines are more lenient than others and might offer vouchers or travel credits, even for non-refundable tickets. It’s always worth calling and pleading your case, especially if you have a compelling reason for cancelling.

The Bottom Line:

Before you hit that “book” button, be sure to read the fine print regarding cancellations and refunds. Consider the risks involved, and if flexibility is important to you, explore options like refundable tickets (though they usually come at a premium) or invest in travel insurance for peace of mind.