Can I claim for a missed flight?

Can I Claim for a Missed Flight?

When a flight is delayed or canceled due to airline-related reasons, passengers may be entitled to compensation. Understanding these circumstances and the procedures for claiming compensation can be crucial for travelers.

Eligibility for Compensation

Passengers are eligible for compensation when their flight is:

• Delayed by more than 3 hours: Compensation ranges from €250 to €600, depending on the flight distance.
• Canceled: Compensation is the same as for delays, plus passengers are entitled to a refund or alternative transportation.
• Denied boarding due to overbooking: Compensation is equivalent to delay compensation, plus passengers may be entitled to a refund or alternative transportation.

Circumstances Covered

Airline-caused flight disruptions that entitle passengers to compensation typically include:

• Technical issues with the aircraft
• Crew shortages
• Operational disruptions
• Weather-related delays within the airline’s control

Circumstances Not Covered

Passengers are generally not entitled to compensation for disruptions caused by:

• Strikes
• Natural disasters
• Airport closures due to security reasons
• Medical emergencies

Procedure for Claiming Compensation

1. Contact the airline promptly: Inform the airline about the flight disruption and request compensation.
2. Gather evidence: Keep all relevant documentation, such as boarding passes, emails, and flight notifications.
3. Check the compensation calculator: Use the European Commission’s compensation calculator to determine the amount you may be entitled to.
4. Submit a claim: File a written claim to the airline within a specified timeframe, usually around 3 months to 2 years depending on the country.
5. Follow up: Regularly check the status of your claim and contact the airline if there is no response after a reasonable period.

Additional Considerations

• Compensation is typically paid in cash or as a refund credit.
• Passengers may also be entitled to additional benefits, such as meals, refreshments, and hotel accommodation during prolonged delays.
• If the airline denies your claim, you may need to seek assistance from a legal professional or a consumer protection agency.

Conclusion

Flight disruptions caused by the airline can be frustrating and inconvenient. However, understanding your rights and the procedures for claiming compensation can ensure that you receive fair compensation for the inconvenience caused. By following these guidelines, passengers can assert their rights and hold airlines accountable for missed flights.