Can you claim for 2 hour flight delay?

Flight Delays: Your Rights and What to Expect

Flying can be a stressful experience, and unexpected delays can exacerbate that stress. But what happens when your flight is significantly delayed? Are you entitled to any compensation or assistance? The answer is often yes, and understanding your rights as a passenger is crucial.

When is a Delay “Significant”?

Airlines are required to offer assistance and, in some cases, compensation when flight delays exceed certain thresholds. These thresholds vary depending on the distance of your journey.

• Flights Under 1500km: A delay of two hours qualifies for assistance.
• Flights Between 1500km and 3500km: A delay of three hours qualifies for assistance.
• Flights Over 3500km: A delay of four hours qualifies for assistance.

What Assistance Can You Expect?

When your flight is delayed beyond these thresholds, the airline is obligated to provide you with:

• Refreshments: This includes food and drinks, appropriate to the duration of the delay.
• Accommodation: If overnight accommodation is necessary due to the delay, the airline must provide you with a hotel room and transportation to and from the hotel.
• Communication: The airline must keep you updated on the status of your flight and provide you with contact information for their customer service.

Can You Claim Compensation?

While assistance is mandatory for significant delays, compensation is not always guaranteed. Compensation is usually only offered in cases where the airline is responsible for the delay, such as mechanical failure or operational issues.

What To Do in Case of a Delay:

1. Stay Informed: Check the airline’s website or app for updates on your flight’s status.
2. Contact the Airline: Reach out to the airline’s customer service for information on the delay and the assistance they are offering.
3. Document Everything: Keep receipts for food, transportation, and any other expenses incurred due to the delay. This documentation will be crucial if you need to claim compensation.
4. Know Your Rights: Familiarize yourself with the regulations and policies concerning flight delays in your country.

Remember: It’s always advisable to have travel insurance to cover unexpected expenses, including those incurred due to flight delays.

By understanding your rights as a passenger and being prepared, you can navigate flight delays with less stress and ensure you receive the appropriate assistance.