Do I get any benefits if my flight is delayed?

Compensation for Flight Delays: Your Rights

Flight delays can be frustrating and inconvenient. However, you may not be aware that you could be entitled to compensation if your flight is significantly delayed due to the airline’s fault.

Eligibility for Compensation

To be eligible for compensation, the following conditions must be met:

• The flight departure was from an airport in the European Union (EU), or the flight arrived at an EU airport and was operated by an EU-based airline.
• The flight delay exceeded three hours.

Amount of Compensation

The amount of compensation you receive depends on a few factors:

• Flight Distance:

  • Flights up to 1,500 kilometers: €250
  • Flights between 1,500 and 3,500 kilometers: €400
  • Flights over 3,500 kilometers: €600

• Delay Duration:

  • Delays between three and four hours: 50% of the above amounts
  • Delays over four hours: 100% of the above amounts

How to Claim Compensation

To claim compensation, follow these steps:

1. File a Complaint with the Airline: Contact the airline responsible for the delay and submit a written complaint.
2. Gather Evidence: Keep records of your flight details, boarding passes, and any communication with the airline.
3. Use the EU Passenger Rights Tool: This online tool can assist you in submitting a formal complaint and calculating your potential compensation.
4. Consider Legal Action: If the airline fails to respond or denies your claim, you may consider seeking legal assistance.

Additional Benefits

In addition to compensation, you may also be entitled to the following benefits during a flight delay:

• Food and drinks
• Accommodation (if the delay requires an overnight stay)
• Communication services (e.g., phone calls, Wi-Fi)
• Reimbursement for other expenses (e.g., transport, missed appointments)

Conclusion

If your flight is significantly delayed due to the airline’s fault, you have the right to claim compensation. By understanding your rights and following the necessary steps, you can ensure that you receive the financial and practical assistance you deserve.