Do I insert both Shinkansen tickets?

Mastering the Shinkansen: A Guide to Smooth Ticket Insertion

The Shinkansen, Japan’s famed bullet train, offers unparalleled speed and comfort. But even the most seasoned traveler can occasionally fumble with the ticket gates. While seemingly simple, knowing the proper ticket insertion sequence can be the key to a seamless and stress-free journey. Avoid potential delays and embarrassing gate mishaps by mastering this essential step.

The key to navigating the Shinkansen ticket gates lies in understanding that you typically need two tickets: a basic fare ticket and a supplemental limited express ticket. Think of it like this: the basic fare covers your right to travel from point A to point B, while the limited express ticket covers your reserved seat on the specific Shinkansen train you’re taking.

Here’s the golden rule for ticket insertion: Always insert the basic fare ticket first, followed immediately by the supplemental limited express ticket.

Let’s break down the process step-by-step:

1. Approach the Gate: Locate the Shinkansen ticket gates at the station. These are usually clearly marked.
2. Prepare Your Tickets: Have both your basic fare ticket and your limited express ticket readily available in your hand.
3. Insert the Basic Fare Ticket: Feed the basic fare ticket into the designated slot in the ticket gate. The gate will likely have a diagram illustrating the correct orientation.
4. Immediately Insert the Limited Express Ticket: Right after inserting the basic fare ticket, quickly insert the supplemental limited express ticket into the same slot. Don’t hesitate! The gate is designed to process both tickets in quick succession.
5. Retrieve Your Tickets: The gate will process both tickets and return them to you on the other side. Be sure to collect both tickets! You’ll need to retain them throughout your journey and present them to staff if requested.
6. Proceed Through the Gate: Once you have both tickets back in your possession, the gate will open, allowing you to proceed to your platform.

Why is the Sequence Important?

The ticket gate’s system is programmed to read and validate the information on both tickets. Inserting them in the correct sequence allows the system to verify your journey and grant you access. Inserting them out of order, or attempting to insert only one ticket, will likely result in the gate refusing entry and prompting you to try again.

Important Considerations:

• Reserved vs. Non-Reserved Seats: If you have a non-reserved seat ticket, the principle remains the same. You still need to insert the basic fare ticket first, followed by the non-reserved limited express ticket.
• Suica/Pasmo Cards: If you’re using a rechargeable card like Suica or Pasmo for the basic fare, you will tap the card first and then insert the limited express ticket.
• Lost Tickets: If you lose a ticket, report it immediately to a station attendant. They can assist you in obtaining a replacement, although you may be required to purchase a new ticket.
• Gate Assistance: If you encounter any difficulties, don’t hesitate to seek assistance from the station staff. They are readily available and happy to help.

By understanding the simple yet crucial step of ticket insertion, you can ensure a smooth and stress-free start to your Shinkansen adventure. Enjoy the ride!