Do you get a refund if your flight is overbooked?

Do You Get a Refund if Your Flight is Overbooked?

Overbooking is a common practice among airlines to maximize revenue and minimize empty seats. However, when an airline overbooks a flight and denies boarding to passengers, they are legally obligated to provide compensation.

Compensation for Involuntary Bumping

If you are involuntarily bumped from an overbooked flight, you are entitled to the following compensation:

• A refund for the unused portion of your ticket.
• Compensation equal to the value of your ticket, up to a maximum of $1,550.
• If the airline can rebook you on a flight that arrives within an hour of your original scheduled arrival time, they may offer half of the compensation amount.
• If the airline can rebook you on a flight that arrives more than an hour late, they must offer the full compensation amount.

Compensation for Voluntary Bumping

If you voluntarily give up your seat on an overbooked flight, you may be able to negotiate compensation with the airline. This compensation can include:

• A refund for the unused portion of your ticket.
• A voucher or credit for future travel.
• Free or discounted tickets for other passengers traveling with you.
• Upgraded seating on a future flight.

When Does Compensation Apply?

Compensation applies when the following conditions are met:

• The airline overbooks the flight.
• You are denied boarding due to the overbooking.
• You hold a confirmed ticket.
• You arrive at the gate on time or within the airline’s designated time frame.

Filing a Claim

To file a claim for compensation, you should:

• Contact the airline directly.
• Provide documentation of your ticket, boarding pass, and denial of boarding.
• State the amount of compensation you are claiming.
• Be prepared to negotiate with the airline if you are seeking voluntary compensation.

Important Notes

• Airlines are exempt from paying compensation if they can prove that extraordinary circumstances caused the overbooking.
• Compensation may vary depending on the airline’s policies and the laws of the country where the flight is operated.
• It is always advisable to arrive at the gate early and check in online to minimize the risk of being involuntarily bumped.