Do you get your money back if your flight is Cancelled?

Passenger Rights in the Event of Flight Cancellations

When a flight is canceled, passengers are entitled to certain rights under applicable regulations. These rights are designed to ensure that passengers are compensated or accommodated in a timely and appropriate manner.

Refund Entitlement

In the event of a flight cancellation, passengers are entitled to a full refund of the ticket price for the canceled portion of their itinerary. This includes all legs of the itinerary, even if the passenger has already started their journey. The refund must be provided promptly, in cash or credit, at the passenger’s option.

Alternative Flight Options

In addition to a refund, passengers may also choose to be rebooked on an alternative flight to their final destination. The airline is obligated to provide a suitable alternative flight at no additional cost to the passenger. The alternative flight should be at a comparable time and route as the original booking.

Passenger Choice

Passengers have the right to choose between a refund and an alternative flight. If the passenger chooses to be rebooked on an alternative flight, they are still entitled to a refund for any difference in fare between the original and alternative flights.

Additional Compensation

In some cases, passengers may also be entitled to additional compensation for canceled flights. This may include compensation for meals, accommodation, and transportation expenses incurred as a result of the cancellation. The amount of compensation may vary depending on the specific circumstances and applicable regulations.

Enforcement of Rights

If an airline fails to comply with its obligations under passenger rights regulations, passengers can file a complaint with the relevant regulatory authority. The regulatory authority will investigate the complaint and may impose penalties on the airline for violations.

Conclusion

Flight cancellations can be frustrating and inconvenient, but passengers have certain rights to ensure that they are treated fairly and compensated appropriately. By understanding their rights, passengers can ensure that they receive the necessary assistance and protection in the event of a canceled flight.