How do I contact immigration in Vietnam?

Contacting Immigration Authorities in Vietnam

When navigating Vietnam’s immigration processes, it is crucial to have the right contact information to ensure a smooth experience. The official website of the Vietnam Immigration Department, xuatnhapcanh.gov.vn, serves as a valuable resource for guidance and communication.

Website and Email Inquiries:

The Vietnam Immigration Department website provides comprehensive information on entry, exit, and residency procedures. It also features a dedicated contact page where you can submit inquiries via email. The official email address for direct assistance is [email protected].

When sending an email inquiry, clearly state your purpose, provide specific details about your situation, and include any relevant documents or supporting materials. The immigration authorities will respond to your inquiry as promptly as possible.

Additional Contact Options:

While email remains the primary contact method, you may also reach out to the immigration authorities through the following channels:

• Phone: +84-28-38223944 (for general inquiries)
• Fax: +84-28-38223947
• Postal Mail: Vietnam Immigration Department, 44 Tran Phu Street, Hoan Kiem District, Hanoi, Vietnam

Address and Location:

The Vietnam Immigration Department headquarters is located in Hanoi at the following address:

44 Tran Phu Street
Hoan Kiem District
Hanoi, Vietnam

If you need to visit the immigration office in person, it is recommended to make an appointment in advance to avoid long wait times.

Tips for Communication:

• When contacting the immigration authorities, be clear, concise, and respectful.
• Provide all necessary information and documentation to ensure your inquiry is processed efficiently.
• Allow sufficient time for a response, as it may take several days depending on the nature of your inquiry.
• If you encounter any difficulties or have additional questions, do not hesitate to reach out again for clarification.