How do I get a refund if my TQWL ticket is not confirmed?

How to Get a Refund for an Unconfirmed TQWL Ticket

The Tatkal Quota Waiting List (TQWL) is a special ticketing category offered by Indian Railways that allows passengers to book train tickets even when the primary waiting list is full. However, TQWL tickets carry a higher risk of remaining unconfirmed until the chart preparation time.

If a TQWL ticket remains unconfirmed, it undergoes automatic cancellation by the railway system. This process is designed to ensure a swift refund for passengers who do not secure a confirmed seat on the train.

Refund Process

1. Automatic Cancellation: TQWL tickets that remain unconfirmed as of the chart preparation time will be automatically canceled by the railway system.
2. Refund Calculation: The refund amount will be the original ticket price minus a small clerkage charge. This charge varies depending on the ticket class and distance traveled.
3. Refund Issuance: The refund will be processed automatically and credited back to the passenger’s original payment method (e.g., credit card, debit card, UPI).

Steps for Passengers

Passengers do not need to take any specific actions to obtain a refund for an unconfirmed TQWL ticket. The refund process is fully automated and will happen on its own.

Important Notes

• The refund will be credited back to the same account from which the ticket was booked.
• Passengers are advised to check their bank accounts regularly for the refund amount.
• If the refund does not appear within a reasonable time, passengers should reach out to the railway authorities for assistance.
• Passengers can track the status of their refund by visiting the Indian Railways website or using the NTES app.

Conclusion

The refund process for unconfirmed TQWL tickets is automated and efficient, ensuring that passengers receive their funds back promptly. By understanding the process, passengers can avoid any unnecessary delays or inconveniences in obtaining their refunds.