How is delayed flight compensation calculated?

Delayed Flight Compensation Calculation: How It Works

When your flight is delayed, understanding how compensation is calculated can help you determine what you’re entitled to receive. Here’s a comprehensive guide to the factors that influence the calculation:

Measuring the Delay

Delayed flight compensation is based on the difference between the scheduled arrival time and the actual arrival time at the destination airport. This duration is known as the “delay time.”

Influencing Factors

Various factors can impact the compensation calculation:

• Unforeseen Circumstances: Delays caused by weather conditions, technical issues, or airspace closures are considered extraordinary circumstances. These are typically excluded from compensation calculations.

• Ground Handling Procedures: Delays related to baggage handling, security checks, or aircraft maintenance are considered normal and generally do not qualify for compensation.

• Carrier Responsibility: If the delay is within the airline’s control, such as mechanical failures or staff shortages, the passenger is entitled to compensation.

Compensation Calculation

Depending on the delay time and the distance of the flight, compensation may vary. Here’s a breakdown:

• Short-Haul Flights (under 1,500km):
  • Delay of 2-3 hours: €250
  • Delay of 3-4 hours: €400
• Medium-Haul Flights (1,500-3,500km):
  • Delay of 3-4 hours: €400
  • Delay of 4-5 hours: €500
• Long-Haul Flights (over 3,500km):
  • Delay of 4-5 hours: €500
  • Delay of 5+ hours: €600

Additional Considerations

• Meal Vouchers and Refreshments: Airlines may provide meal vouchers or refreshments during delays, regardless of compensation eligibility.
• Accommodations: If the delay requires an overnight stay, airlines are responsible for providing accommodations.
• Alternative Transport: For significant delays, the airline may arrange alternative transportation to the destination.

Filing a Claim

To claim compensation, passengers should contact the airline directly and provide documentation of the delay. The airline will assess the eligibility and determine the amount of compensation owed. If the claim is disputed, passengers may seek assistance from regulatory agencies or consumer protection organizations.

By understanding the factors that influence delayed flight compensation, passengers can ensure they receive fair and appropriate reimbursement for their inconvenience.