How long does my flight have to be delayed for compensation?

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Significant flight delays, exceeding three hours due to airline fault, warrant compensation claims. Contact the airline immediately, presenting your boarding pass or flight confirmation as supporting evidence to initiate the process and secure your entitlement.
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Flight Delay Compensation: When and How to Claim

Flight delays can be frustrating, especially when they disrupt your travel plans. In certain circumstances, however, you may be entitled to compensation from the airline.

When Are You Entitled to Compensation?

Airlines are required to compensate passengers for significant flight delays that are within their control. This includes delays of three hours or more caused by:

  • Mechanical issues
  • Crew shortages
  • Weather disruptions (only if the airline could have reasonably prevented the delay)

What Compensation Can You Expect?

The amount of compensation you are entitled to varies depending on the length of the delay and the distance of the flight. Within the European Union (EU), the following compensation applies:

  • Delays of 3 hours or more: €250 for flights up to 1,500 km, €400 for flights between 1,500 and 3,500 km, and €600 for flights over 3,500 km.
  • Delays of 5 hours or more: €400 for flights up to 1,500 km, €600 for flights between 1,500 and 3,500 km, and €800 for flights over 3,500 km.

In the United States, there are no federal laws that require airlines to compensate passengers for flight delays. However, some airlines may have their own policies regarding compensation.

How to Claim Compensation

To claim compensation, you should contact the airline immediately after your flight has been delayed. When you do so, be sure to have your boarding pass or flight confirmation number ready as proof.

The airline may offer you a refund, a voucher for a future flight, or other compensation. If you are not satisfied with the offer, you can file a formal complaint with the airline or with a government agency such as the Department of Transportation (in the US) or the European Consumer Centre (in the EU).

Conclusion

Significant flight delays can be a major inconvenience. However, if the delay is within the airline’s control and exceeds three hours, you may be entitled to compensation. By understanding your rights and contacting the airline promptly, you can ensure that you receive the compensation you deserve.