How many hours does your flight have to be delayed to get compensation UK?

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Flight compensation is not available for delays under 3 hours. This is because the compensation scheme is designed to reimburse passengers for significant disruptions to their travel plans. Delays of 1 hour are generally not considered to be major inconveniences and do not warrant compensation.

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Flight Compensation for Delays in the UK: Everything You Need to Know

Air travel is not without its occasional hiccups, and flight delays are one of the most common. While frustrating, it’s important to know your rights as a passenger and understand when you are entitled to compensation for a delayed flight. In the UK, there are strict regulations governing flight compensation, ensuring that passengers are fairly compensated for significant travel disruptions.

Compensation Threshold for Flight Delays

According to the UK’s Civil Aviation Authority (CAA), passengers are not eligible for flight compensation if their flight is delayed by less than 3 hours. This threshold is in place because the compensation scheme is designed to reimburse passengers for major disruptions to their travel plans. Delays of 1 hour or less are generally not considered to be a significant inconvenience and do not warrant compensation.

Compensation Amounts for Delayed Flights

If your flight is delayed by 3 hours or more, you may be entitled to compensation from the airline. The amount of compensation you receive depends on the length of the delay and the distance of your flight. The following table outlines the compensation amounts:

Delay Short-haul Flight (up to 1500 km) Medium-haul Flight (1500 – 3500 km) Long-haul Flight (over 3500 km)
3-4 hours €250 €300 €400
5 hours or more €400 €500 €600

Factors that Affect Compensation Eligibility

In addition to the length of the delay, there are also other factors that can affect whether you are eligible for compensation. These include:

  • The reason for the delay: If the delay is caused by extraordinary circumstances outside the airline’s control, such as bad weather or security concerns, you may not be eligible for compensation.
  • Your ticket type: Compensation is available for passengers on all flights departing from a UK airport or arriving in the UK from a non-EU airport.
  • Your boarding status: You must have checked in for your flight and been at the boarding gate on time to be eligible for compensation.

How to Claim Compensation for a Delayed Flight

If your flight is delayed by 3 hours or more, you can claim compensation by following these steps:

  1. Contact the airline: Inform the airline of the delay and request compensation.
  2. Provide supporting documentation: You will need to provide proof of the delay, such as your boarding pass and flight information.
  3. Submit your claim: You can submit your claim online, by post, or by email.

What to Do if Your Claim is Denied

If the airline denies your claim, you have the right to appeal. You can contact the CAA or an independent consumer rights organization for assistance.

Conclusion

Understanding your rights as a passenger is essential for getting fair compensation for flight delays. In the UK, you are not eligible for compensation for delays under 3 hours. However, if your flight is delayed by 3 hours or more, you may be entitled to compensation of up to €600 per passenger. By following the steps outlined above, you can ensure that you receive the compensation you deserve for a delayed flight.