How much compensation will I get if my flight is cancelled?

Compensation for Flight Cancellations: Your Rights as a Passenger

Flight cancellations can be a frustrating and disruptive experience for travelers. However, it’s important to know that you have legal rights and compensation options in such situations.

According to regulations, when an airline cancels a flight, passengers are entitled to one of two options:

1. A complete refund: This covers not only the canceled flight but also any connecting flights that were part of the original booking.

2. An alternative flight: The airline must provide a suitable alternative flight that will get you to your final destination. This flight should be offered on the same day or as soon as possible thereafter.

The choice between a refund and an alternative flight is generally up to the passenger. However, there may be certain circumstances where one option is not feasible or practical.

Additional Compensation

In addition to a refund or alternative flight, you may also be entitled to additional compensation if your flight is canceled. This compensation can include:

• Meal and accommodation expenses: If you are stranded due to the cancellation, the airline is responsible for providing you with reasonable meals and accommodation.
• Transportation expenses: If you have to arrange alternative transportation to your destination, the airline may be required to reimburse you for those costs.
• Compensation for lost luggage: If your luggage is lost or damaged due to a cancellation, the airline is liable for compensation up to a certain amount.

Filing a Claim

To file a claim for compensation, you should contact the airline directly. You will need to provide details of the canceled flight, including the flight number, date, and destination. You should also include documentation of any expenses you have incurred as a result of the cancellation.

The airline has a legal obligation to respond to your claim promptly. If you are not satisfied with the airline’s response, you may consider contacting a consumer protection agency or filing a complaint with the government transportation authority.

Your Rights as a Passenger

It is important to remember that as a passenger, you have rights when your flight is canceled. These rights include the right to a refund, an alternative flight, and additional compensation if necessary. By understanding your rights and asserting them when necessary, you can minimize the inconvenience and financial burden caused by flight cancellations.