How to get Hong Kong MTR card?

How to Obtain an Octopus Card: A Comprehensive Guide

The Octopus Card is an essential travel companion for navigating Hong Kong’s efficient public transportation system. This contactless smart card allows you to seamlessly pay for rides on the MTR (Mass Transit Railway), ferries, buses, and even make purchases at convenience stores and other retail outlets.

Where to Get an Octopus Card

You can obtain an Octopus Card at several convenient locations throughout Hong Kong:

• Designated MTR Stations: Most MTR stations have designated kiosks where you can purchase and activate an Octopus Card.
• Ferry Customer Service Centers: Ferry customer service centers located at ferry terminals also offer Octopus Cards.
• Admiralty Bus Station: The Admiralty bus station has a dedicated Octopus Card sales and service center.
• Airport MTR Customer Service Centre: Upon arrival at Hong Kong International Airport, you can purchase an Octopus Card at the MTR Customer Service Centre within the airport.

Steps to Obtain an Octopus Card

1. Visit a Designated Location: Choose one of the locations mentioned above to obtain your Octopus Card.
2. Identify an Octopus Card Kiosk or Counter: Look for the designated Octopus Card kiosks or counters at the selected location.
3. Purchase the Card: Insert the required amount of cash or use your credit card to purchase the Octopus Card, which typically costs around HK$50 (includes a non-refundable HK$15 issuance fee).
4. Personalize the Card (Optional): You have the option to personalize your Octopus Card by providing your personal information and setting a PIN. This additional step enhances security and allows you to conveniently reload the card online.
5. Activate the Card: Remember to activate your Octopus Card by tapping it on the designated activation device located near the purchase kiosk or counter.

Tips for Using Your Octopus Card

• The Octopus Card has a stored value that you need to replenish when it runs low. You can reload your card at designated MTR stations, convenience stores, or online.
• The card is contactless, so you can simply tap it on the card reader at turnstiles or payment points to make transactions.
• Octopus Cards can be used for more than just transportation. You can make purchases at convenience stores, supermarkets, fast food chains, and other participating retail outlets.
• To avoid overdraft charges, keep a positive balance on your Octopus Card. You can check your balance by tapping the card on a balance checker or by using the Octopus App.