Is 600 euro compensation for flight delay?

Understanding Flight Delay Compensation Under EU Regulations

In the European Union, passengers are entitled to compensation for flight delays that exceed three hours under Regulation (EC) No 261/2004. The amount of compensation varies depending on the flight distance and ranges from €250 to €600 per person.

Compensation Entitlements

The compensation amounts for delayed flights are as follows:

• €250 for flights of 1,500 kilometers or less
• €400 for flights within the EU over 1,500 kilometers and flights between 1,500 to 3,500 kilometers outside the EU
• €600 for flights over 3,500 kilometers outside the EU

Conditions for Compensation

Compensation is only payable if the flight is delayed by more than three hours. The delay must be caused by the airline and not due to extraordinary circumstances such as weather conditions or security concerns. Delays due to airport staff strikes are generally deemed to be the airline’s responsibility.

Exceptions

There are certain exceptions to the compensation rule. Compensation may not be payable if:

• The passenger is offered an alternative flight that arrives at a similar time to the original flight
• The delay is less than five hours and the passenger is offered assistance and refreshments
• The delay is caused by an extraordinary circumstance beyond the airline’s control

Airline Obligations

During significant delays, airlines are obligated to provide passengers with:

• Meals and refreshments
• Accommodation if the delay requires an overnight stay
• Two free telephone calls or emails
• Transportation to and from the accommodation, if applicable

Filing a Claim

Passengers who believe they are eligible for flight delay compensation should contact the airline directly. If the airline denies the claim or offers a lower amount than entitled, passengers can file a complaint with their national enforcement body or the European Commission.

Conclusion

EU regulations provide passengers with a clear entitlement to compensation for flight delays that exceed three hours. The amount of compensation depends on the flight distance and is capped at €600 per person. Airlines are also obligated to assist passengers during significant delays. By understanding these regulations, passengers can ensure they receive the compensation they are due when their flight is delayed.