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EasyJet Compensation: Per Person or Total Amount?
When facing unexpected flight disruptions, passengers may be entitled to compensation. EasyJet, a popular low-cost airline, has specific policies regarding compensation that can vary depending on the nature of the disruption.
Compensation Based on Per Person
For certain types of flight disruptions, EasyJet offers compensation on a per person basis. One of these situations is inadequate hotel provisions.
- Hotel Food Shortages: If a hotel provided by EasyJet does not offer adequate food, passengers may receive compensation of up to £25 (or equivalent in Euros or Swiss Francs) per person per day.
Compensation Based on Total Amount
In other cases, compensation is provided as a total amount that is not divided among passengers. This is typically the case for flight delays or cancellations:
- Short-Haul Flights: For flights within the EU, Iceland, Norway, or Switzerland, passengers may receive compensation ranging from €250 to €600 per passenger, depending on the length of the delay or cancellation.
- Long-Haul Flights: For flights outside of the above regions, passengers may receive compensation ranging from €400 to €1200 per passenger, depending on the length of the delay or cancellation.
Documentation Required
To file a compensation claim, passengers are advised to retain all related receipts, such as boarding passes, hotel bills, and receipts for any expenses incurred due to the disruption.
Conclusion
EasyJet’s compensation policies vary depending on the type of flight disruption. While some disruptions, such as inadequate hotel food, are compensated on a per person basis, others, such as flight delays or cancellations, are compensated as a total amount based on the number of passengers affected. Passengers should carefully review the eligibility criteria and keep all necessary documentation to ensure they receive the appropriate compensation.
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