Is EU261 delayed for 2 hours?

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Flight disruptions exceeding specific thresholds trigger passenger entitlements. For journeys under 1500km, a two-hour delay qualifies; longer flights require three or four-hour delays depending on distance (1500-3500km or over 3500km respectively) before compensation or assistance is mandated.
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Navigating the Maze of EU261 Flight Delays: A Comprehensive Guide

In the realm of air travel, where punctuality is paramount, the European Union (EU) has established Regulation EU261 to safeguard passenger rights in the event of flight disruptions. Understanding your entitlements under this regulation is essential for ensuring a seamless travel experience.

EU261: A Lifeline for Delayed Flights

EU261 empowers passengers to claim compensation or assistance when their flights encounter significant delays. However, the time thresholds for compensation vary based on the distance of the journey.

  • Flights under 1500km: A two-hour delay triggers your entitlement to compensation or assistance.
  • Flights between 1500km and 3500km: A three-hour delay qualifies you for compensation or assistance.
  • Flights over 3500km: A four-hour delay is the threshold for compensation or assistance.

Compensation or Assistance: Your Choice

When your flight meets the specified delay thresholds, you have two options:

  • Compensation: A monetary payment calculated based on the distance of the flight.
  • Assistance: Essential services such as meals, refreshments, hotel accommodation, and transportation to and from the airport.

Additional Considerations

  • Extraordinary Circumstances: Airlines are not obligated to provide compensation or assistance if the delay is caused by extraordinary circumstances, such as severe weather or security threats.
  • Notifications: Airlines must inform passengers about delays and their rights under EU261 promptly.
  • Documentation: Keep all relevant documentation, such as boarding passes, flight tickets, and any correspondence with the airline, to support your claim.

Empowering Passengers, Ensuring Fairness

EU261 is a powerful tool that protects air travelers from the inconvenience and frustration of flight delays. By understanding your rights and knowing the time thresholds for compensation or assistance, you can navigate these situations confidently. Remember, your rights as a passenger are paramount, and EU261 is your ally in ensuring a fair and equitable air travel experience.