Is it normal for a hotel to take your passport?

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Legitimate hotels prioritize guest security. Upon check-in, expect them to make a copy of your passport for their records—returning the original immediately. This is standard procedure, not a request for you to surrender your travel document.

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Holding Your Horses (and Your Passport): What’s Normal Hotel Check-in Procedure?

That sinking feeling in your stomach as you hand over your passport at hotel check-in is understandable. It’s your most important travel document, your gateway home, and the last thing you want is for it to go missing. So, is it normal for a hotel to keep your passport? The short answer is a resounding no. A legitimate hotel understands the importance of this document and will treat it accordingly.

While a hotel absolutely needs to record your passport information, they should never hold onto the original document for any extended period. Best practice dictates they make a quick copy for their records and immediately return the original to you. This serves both their security needs and respects your ownership of a vital personal document.

Think of it like renting a car. The rental company needs to verify your driver’s license, but they don’t confiscate it for the duration of your rental. The same principle applies here. The hotel needs to confirm your identity and travel details, but holding your passport hostage is unnecessary and frankly, a red flag.

Here’s what you can expect during a standard check-in procedure at a reputable hotel:

  • Presentation: You’ll be asked to present your passport.
  • Copying: The receptionist will make a copy, either digitally or physically.
  • Return: The original passport should be returned to you promptly.

If a hotel insists on keeping your passport, be politely assertive and question their reasoning. Explain you’re uncomfortable relinquishing such an important document and ask for clarification on their policy. A legitimate explanation might involve local regulations requiring hotels to register guests with authorities. Even in these cases, the hotel should return your passport quickly after fulfilling their legal obligations.

If you’re still uneasy or the hotel’s explanation seems flimsy, consider the following:

  • Contact your embassy or consulate: They can advise you on local regulations and intervene if necessary.
  • Look for alternative accommodation: If you feel unsafe or distrustful, finding another hotel is always an option. Your peace of mind is invaluable.

In conclusion, while hotels need to verify your identity, holding your passport is not standard procedure. Be aware of your rights and don’t be afraid to advocate for the secure handling of your travel documents. A good hotel will prioritize both your security and the security of your passport.