What happens if advanced passenger information is incorrect?

The Perils of Inaccurate Advanced Passenger Information (API) and How to Fix It

Advanced Passenger Information (API) is crucial for smooth air travel. This data, submitted before your flight, includes your passport details, nationality, and sometimes even your address. While seemingly straightforward, submitting incorrect API can lead to unexpected delays and complications at the airport, potentially impacting your travel plans significantly. But don’t panic if you’ve already submitted inaccurate information – there’s a solution.

The consequences of inaccurate API can range from minor inconveniences to serious disruptions. At the least, you might face longer processing times at check-in and security. Agents may need to manually verify your details, causing queues and delays for yourself and other passengers. In more serious scenarios, incorrect API could lead to boarding denial. Airlines and border control authorities are increasingly reliant on accurate API data for security purposes, and discrepancies can raise red flags, triggering further scrutiny and potentially preventing you from boarding your flight. In extreme cases, incorrect information could even lead to legal complications.

The good news is that fixing inaccurate API is usually a straightforward process. Most airlines and government agencies understand that mistakes happen. The key is to act quickly. Instead of trying to amend the original submission (which is typically locked for security reasons), you should submit a new, completely accurate API form. This new form will effectively override the previous one, ensuring your travel details are correct before your departure.

To rectify inaccurate API, follow these steps:

1. Identify the error: Carefully review the incorrect API information you submitted. Pinpoint precisely what needs correction.
2. Locate the correction portal: Visit the airline’s website or the relevant government agency’s website. Look for a section dedicated to API correction or managing passenger information.
3. Submit a new API form: Complete a new API form with the accurate information. Ensure all details are meticulously checked before submission.
4. Keep a copy: Retain a copy of both the original and corrected API submissions for your records.
5. Contact the airline (if necessary): If you are unable to correct the API online or if you are within 24 hours of your flight, contact the airline directly. Explain the situation and request assistance.

While submitting a new, correct form is generally sufficient, proactively contacting the airline, particularly for imminent departures, can provide peace of mind and potentially expedite the correction process. Remember, prompt action is key to minimizing potential disruption to your travel plans.

Submitting incorrect API is a preventable problem. By double-checking all details before submitting your information and acting quickly to correct any errors, you can ensure a smoother and less stressful journey. Don’t underestimate the importance of accurate API; it’s a critical component of modern air travel.