What happens if an airline makes you miss a connecting flight?

Missed Connecting Flight Due to Airline Delay: Understanding Your Rights and Options

Experiencing a missed connecting flight due to an airline delay can be a frustrating and stressful situation. However, it’s important to understand your rights and the process for seeking assistance.

Responsibility of the Airline

If an airline’s delay causes you to miss a connecting flight, they have a responsibility to assist you. This may include:

• Rebooking you on the next available flight
• Providing transportation to the next departure point
• Arranging accommodations if an overnight stay is necessary

Complimentary Rebooking

In most cases where the airline is at fault for the delay, they will offer complimentary rebooking on the next available flight. This means you will not be charged any additional fees for the change.

Cooperation and Flexibility

To expedite the rebooking process, it’s essential to cooperate with the airline staff. Be flexible in your schedule and consider alternative flight options that may not be your first choice. By working together, you can minimize the inconvenience caused by the missed connection.

Additional Assistance

In certain situations, you may be entitled to additional assistance, such as:

• Meals and beverages while waiting for a rebooked flight
• Hotel accommodations if the delay requires an overnight stay
• Compensation for any additional expenses incurred due to the missed connection

Filing a Complaint

If you believe the airline is not providing adequate assistance, you may consider filing a complaint with the relevant regulatory agency. In the United States, this would be the Department of Transportation (DOT).

Steps to Take

When you miss a connecting flight due to an airline delay:

1. Contact the airline at the gate or customer service desk.
2. Explain the situation and request assistance.
3. Be cooperative and flexible in your scheduling.
4. If necessary, file a complaint with the regulatory agency.

By understanding your rights and following these steps, you can ensure that you receive the assistance you deserve when experiencing a missed connecting flight due to an airline delay.