What happens if an airline makes you miss your connecting flight?

What to Do When an Airline Causes You to Miss Your Connecting Flight

Unexpected flight delays and cancellations can be frustrating, especially when they lead to missed connecting flights. However, airlines have policies in place to address such situations and provide assistance to affected passengers.

Airline Policies for Missed Connections

Most airlines have specific policies outlining their responsibilities and the options available to passengers who miss connecting flights due to factors within the airline’s control, such as:

• Flight delays
• Flight cancellations
• Equipment issues
• Overbooking

Rebooking and Compensation

In such cases, the airline is usually responsible for rebooking passengers on the next available flight to their destination at no additional cost. If the next flight is significantly delayed or full, the airline may arrange for alternative transportation options, such as bus or train services.

Some airlines may offer compensation for missed flights, such as meal vouchers or hotel accommodations while waiting for the next available flight. The amount and type of compensation may vary depending on the airline’s policy and the circumstances of the delay.

Flexibility and Communication

When faced with a missed connection, it is important to remain flexible and communicate effectively with the airline staff. Inform them of your situation and ask about the options available to you.

Be prepared to provide your boarding pass and flight information to verify your eligibility for rebooking or compensation. It is also advisable to check the airline’s website or app for updates on the status of your flight and alternate travel arrangements.

Your Rights as a Passenger

Under certain regulations, such as the European Union’s Regulation (EC) No. 261/2004, passengers may be entitled to additional compensation if their connecting flight is delayed or canceled for reasons within the airline’s control. This compensation can range from €250 to €600, depending on the distance of the flight.

Conclusion

Missing a connecting flight can be an inconvenience, but knowing your rights as a passenger and understanding the airline’s policies can help you navigate the situation effectively. By remaining flexible, communicating clearly, and being aware of your entitlements, you can minimize the impact of a missed connection and get to your destination as quickly as possible.