What happens if an airline makes you miss your flight?

What Happens If an Airline Makes You Miss Your Flight?

Missing a flight due to airline error can be a frustrating and costly experience. Understanding your rights and options in such situations is essential.

Types of Fares

The type of fare you purchased plays a significant role in determining your recourse.

• Refundable Fares: These fares typically allow for rebooking or credit if you miss a flight due to an airline error.
• Non-Refundable Fares: These fares usually result in the forfeiture of the fare if you miss your flight, even if it’s the airline’s fault.

Steps to Take

If you miss your flight due to an airline error, it’s crucial to take the following steps immediately:

• Contact the Airline: Call or visit the airline’s customer service desk as soon as possible to explain the situation.
• Document the Error: Obtain written confirmation or documentation of the airline’s error, such as a missed connection notice.
• Explore Options: Discuss the available options with the airline representative. This may include rebooking on the next available flight, receiving a refund, or flight credit.

Options Available

Depending on your fare type and the airline’s policies, the following options may be available:

• Rebooking: You may be rebooked on the next available flight at no additional cost.
• Refund: If your fare is refundable, you may be eligible for a full or partial refund.
• Flight Credit: You may receive a credit for the value of your missed flight, which can be used towards a future booking.

Additional Considerations

• Compensation: Some airlines may offer compensation for missed flights due to their negligence, such as covering additional expenses like hotel stays or meals.
• Third-Party Bookings: If you booked your flight through a third-party website, contact the website first for assistance. They may have their own policies regarding missed flights.
• Legal Action: In some cases, you may need to consider legal action if the airline is unwilling to compensate you fairly for the missed flight.

Remember, being proactive and contacting the airline immediately can help you maximize your chances of a satisfactory resolution. By understanding your rights and options, you can navigate the challenges of missed flights due to airline errors more effectively.