What happens if I don't get my luggage right away?

What Happens to Unclaimed Luggage

When you arrive at your destination and your luggage is nowhere to be found, it can be a stressful experience. However, there are steps you can take to ensure that your belongings are safely retrieved.

One-Hour Window for Luggage Retrieval

Typically, airlines have a one-hour window for passengers to claim their luggage after their flight has arrived. During this time, luggage is typically placed on a baggage carousel or unloaded onto the tarmac for passengers to collect.

Unclaimed Bags

If your luggage is not claimed within the one-hour window, it will be considered unclaimed. At this point, the airline will take custody of the bags and store them securely.

Delay in Claiming Luggage

If you are unable to claim your luggage within the one-hour period, it is important to contact the airline as soon as possible. The airline will be able to provide you with information on how to file a claim and track your luggage.

Airline Custody of Unclaimed Luggage

The airline will hold unclaimed luggage for a period of time, typically around 90 days. During this time, you can make arrangements to claim your luggage. If you are unable to claim your luggage within the allotted time period, the airline may auction it off or dispose of it.

Tips for Retrieving Unclaimed Luggage

• Contact the airline as soon as possible if your luggage is not claimed within the one-hour window.
• Provide the airline with a detailed description of your luggage, including the color, size, shape, and any identifying marks.
• Follow the airline’s instructions for filing a claim and tracking your luggage.
• Keep a record of all communication with the airline regarding your lost luggage.
• If your luggage is not found within a reasonable amount of time, consider contacting a consumer protection agency or the Department of Transportation for assistance.