What happens if I miss my flight to the TUI?

Missing Your TUI Outbound Flight: Impact on Your Return Journey

Missing a TUI flight, while frustrating, doesn’t necessarily invalidate your return journey. Crucially, your pre-booked return flight with TUI remains valid, even if you missed your outbound flight and arranged alternative transportation.

This is a key point often overlooked by travellers. While the outbound leg of your trip is impacted by a missed flight, your return journey, booked independently through TUI, stands unaffected. You’ll still be able to fly back to your original destination, provided you meet the conditions of your return flight itinerary.

This means if you miss your outbound flight and secure alternative travel, your pre-booked return flight with TUI remains as scheduled. You simply won’t be connected to the original, missed outbound trip. This separation of your inbound and outbound travel arrangements through TUI is a significant aspect of booking flexibility.

Important Considerations:

• Documentation: While your return ticket is valid, it’s advisable to retain any documentation related to the alternative inbound travel arrangements. This might help clarify any potential questions from TUI customer service, though it doesn’t change the validity of your return.
• Connectivity: If you have booked a package holiday with TUI including transfer services, missing the outbound flight might impact arrangements for these services. Ensure you contact TUI support for clarification on whether these services still apply given your alternative arrangements.
• Delay/Cancellation: If you experienced delays or cancellations for the outbound journey, you should contact TUI for assistance. You may be eligible for specific support measures.

In summary: Your return TUI flight is unaffected by the absence of your outbound flight. While alternative arrangements for the initial leg of your journey should be made, this won’t impact your return to your original departure location. Contact TUI customer support for any specific queries related to your booking and potential impact on any included transfer services.