What happens if my flight is delayed and I have a connecting flight with a different airline?

Delayed Arrivals: Impact on Connecting Flights with Different Airlines

When an initial flight experiences a delay, it can have significant implications for subsequent connecting flights, especially when those connecting flights are with different airlines.

Responsibility of Originating Airline

In such situations, the originating airline, the one responsible for the delayed flight, bears the responsibility for ensuring the smooth continuation of the passenger’s journey. This responsibility extends to:

• Re-Routing: The originating airline may re-route passengers to a later flight on the same or a different airline to reach their intended destination.
• Providing Alternative Options: If seats are available, the originating airline may offer alternative flight arrangements, such as a different flight or a refund for the connecting flight.

Cooperation Among Airlines

While the originating airline is primarily responsible, cooperation among airlines is crucial in addressing these situations effectively. Airlines may work together to coordinate re-bookings, provide standby options, or offer compensation to impacted passengers.

Steps for Delayed Passengers

Passengers experiencing a flight delay with a connecting flight on a different airline should take the following steps:

1. Notify the Originating Airline: Inform the originating airline about the delay and inquire about potential re-booking options.
2. Check Connecting Flight Status: Contact the connecting airline to confirm the flight status and explore any available alternatives.
3. Explore Alternatives: Research alternate flight options with other airlines or consider ground transportation options, such as trains or buses.
4. Document the Delay: Keep all documentation related to the delay, including boarding passes and airline notifications. This can serve as evidence for insurance claims or compensation requests.

Passenger Rights

Passengers should be aware of their rights in the event of flight delays. Airlines are obligated to provide reasonable assistance and compensation, depending on the circumstances and regulations in each jurisdiction.

Understanding the responsibilities of airlines and the steps passengers should take in the event of a delayed flight with a connecting flight on a different airline can help ensure a smooth and stress-free travel experience.