What happens if your flight is 2 hours late?

Flight Delay Entitlements: What Happens if Your Flight is 2 Hours Late?

Severe flight delays are unfortunately a common occurrence in the aviation industry. They can cause significant inconvenience and frustration for passengers. However, it’s important to be aware of the passenger entitlements that come into effect when a flight is significantly delayed.

Delays Exceeding Two Hours

When a flight is delayed by two hours or more, airlines are legally obligated to provide passengers with certain amenities. These include:

• Refreshments: Airlines must provide passengers with free food and beverages, commensurate with the length of the delay.

• Communication Updates: Airlines must keep passengers informed of the reason for the delay and provide regular updates on the estimated departure time.

Delays Exceeding Three Hours

If a flight is delayed by three hours or more, passengers may be entitled to additional compensation. The specific compensation amount varies depending on the airline and the length of the delay. However, passengers can generally expect to receive a voucher for future flights, a refund, or a combination of both.

Passenger Entitlements

The passenger entitlements described above apply to most commercial flights within the United States. They also apply to flights originating in the United States to foreign destinations.

It’s important to note that these entitlements are not always automatic. Passengers may need to proactively request assistance from airline representatives. It’s also a good idea to document the delay and any expenses incurred as a result.

Seek Assistance

If your flight is delayed, it’s important to remain calm and seek assistance from airline personnel. Explain your situation and request the entitlements that you are entitled to.

Understanding the Process

Understanding your passenger entitlements can help you navigate flight delays with less stress and inconvenience. By being aware of the amenities and compensation that you are entitled to, you can ensure that your travel disruptions are handled fairly.