What is common use services at the airport?

What are Common Use Self-Service (CUSS) Kiosks at Airports?

In today’s fast-paced world, airport check-in experiences are undergoing a significant transformation, driven by the implementation of Common Use Self-Service (CUSS) kiosks. These automated units revolutionize the check-in process, enabling passengers to handle the majority of their own check-in tasks, eliminating the need for traditional ground staff.

CUSS kiosks are typically shared by multiple airlines, offering passengers a convenient alternative to traditional check-in counters. These self-service units allow passengers to perform various tasks, including:

• Printing boarding passes: Passengers can print their boarding passes directly from the kiosk, saving time and avoiding lines at check-in counters.
• Checking baggage: In many cases, passengers can print baggage tags and check their bags directly at the kiosk, reducing wait times and streamlining the baggage handling process.
• Selecting seats: Passengers can select their preferred seats from the available options displayed on the kiosk’s screen.
• Updating travel information: Passengers can make changes to their itinerary, such as adding or removing bags, selecting meal preferences, or upgrading their seats.

CUSS kiosks leverage advanced technology to offer a seamless and efficient check-in experience. They typically feature user-friendly touchscreen interfaces that guide passengers through the steps required to complete their check-in process. By eliminating the need for dedicated ground staff, CUSS kiosks reduce wait times, increase passenger autonomy, and enhance overall airport efficiency.

In summary, CUSS kiosks at airports are self-service units that streamline the passenger check-in process. They provide passengers with a convenient and efficient alternative to traditional check-in counters, allowing them to quickly and easily print boarding passes, check baggage, select seats, and update travel information. The implementation of CUSS kiosks contributes to a more efficient and passenger-friendly airport experience.