What is FFP in Vietnam Airlines?

Flying with Rewards: Lotusmiles, Vietnam Airlines’ Frequent Flyer Program

Vietnam Airlines, the leading carrier in Southeast Asia, offers a comprehensive frequent flyer program called Lotusmiles. Designed to reward loyal customers for their patronage, Lotusmiles provides exclusive benefits and privileges to its members.

What is Lotusmiles?

Established in 1999, Lotusmiles has become one of the most established frequent flyer programs in the region. It allows members to earn points for every Vietnam Airlines flight they take, as well as partner airlines and other participating businesses. These points can then be redeemed for a wide range of rewards, including:

• Flight upgrades: Move up to a higher class of service for greater comfort and amenities.
• Extra baggage allowances: Take more luggage with you without paying excess baggage fees.
• Award tickets: Redeem your points for free or discounted flights on Vietnam Airlines’ extensive network, including international destinations.

Earning Points

Earning Lotusmiles points is easy. You can accumulate points by:

• Booking and flying on Vietnam Airlines flights
• Flying with partner airlines
• Using services from participating businesses, such as hotels, car rentals, and credit cards

The number of points you earn depends on factors such as the route you fly, the class of service, and your membership tier.

Redeeming Points

When you have accumulated enough points, you can redeem them for your desired rewards. To redeem points, simply log in to your Lotusmiles account online or contact Vietnam Airlines customer service.

Membership Tiers

Lotusmiles has four membership tiers:

• Silver
• Gold
• Platinum
• Diamond

Each tier offers different benefits and privileges, such as priority check-in, lounge access, and bonus points. As you accumulate more points and fly more frequently, you will advance to higher tiers.

Conclusion

Vietnam Airlines’ Lotusmiles program provides a valuable way to earn rewards and enjoy exclusive benefits when flying with the airline. By accumulating points for flights and other activities, members can redeem them for upgrades, extra baggage allowances, and coveted award tickets. If you frequently travel with Vietnam Airlines, joining Lotusmiles is a great way to make the most of your flying experience.