What is the compensation for being bumped from a flight in Europe?

Compensation for Flight Bumping in Europe

In the European Union, travelers are entitled to compensation if they are involuntarily denied boarding on a flight. This right is enshrined in Regulation 261/2004, which governs the rights of air passengers in Europe.

Compensation Amounts

The compensation amounts under Regulation 261/2004 vary depending on the distance of the flight:

• Flights under 1,500 km: €250
• Flights between 1,500 and 3,500 km: €400
• Flights over 3,500 km: €600

Additional Benefits

In addition to compensation, bumped passengers are also entitled to the following benefits:

• Refund or alternative transport: The airline must refund the ticket price or provide an alternative flight to the destination.
• Meals and care services: The airline must provide meals and refreshments while passengers are waiting for an alternative flight or refund.
• Hotel accommodation: If an overnight stay is required, the airline must provide hotel accommodation.

How to Claim Compensation

To claim compensation for being bumped from a flight in Europe, passengers should:

1. File a complaint with the airline: Contact the airline’s customer service and provide details of the incident, including the flight number, date, and reason for being bumped.
2. Gather evidence: Keep all relevant documents, such as boarding passes and flight confirmation emails.
3. Negotiate with the airline: Attempt to negotiate a settlement with the airline directly.
4. File a complaint with the relevant authority: If the airline is unwilling to provide compensation, passengers can file a complaint with the national enforcement body in the EU member state where the incident occurred.

Important Notes

• The compensation entitlements under Regulation 261/2004 apply to involuntary bumping only.
• Passengers may not be eligible for compensation if the bumping is due to extraordinary circumstances, such as safety concerns or weather conditions.
• It is advisable to contact the airline’s customer service as soon as possible after being bumped to ensure timely processing of the claim.