What is the EU law for lost luggage compensation?

Lost Luggage Compensation in the EU: Understanding Your Rights

The European Union (EU) has established clear guidelines for compensating passengers whose luggage is lost or damaged during air travel. While the specifics can seem complex, understanding the framework ensures you’re equipped to pursue your rights effectively. The fundamental principle rests on the Montreal Convention, an international agreement that the EU has incorporated into its own regulations.

Crucially, compensation is capped. Under EU air passenger rights, the maximum compensation for lost luggage is around €1,800 per passenger. This figure is not a blanket reimbursement amount, however. It applies to the total value of lost items, not just the cash equivalent of the items’ replacement cost. Claims are ultimately limited to the actual value of the lost items.

This means that even if your lost items were worth more than €1,800, your claim will be capped. Thorough documentation and evidence are crucial. You must provide proof of the items and their value to support your claim for reimbursement. This often involves receipts, photos, and potentially expert valuations.

It is important to remember that compensation is only available for proven losses. Airlines are not obligated to compensate for lost items that you may have failed to properly declare or items of low intrinsic value if no documentation can support their cost. Airlines often have specific procedures for lodging a claim, which you should follow meticulously. Understanding these processes—which usually involve filing a claim within a set time frame and providing necessary documentation—will significantly improve your chances of receiving a timely and appropriate settlement.

In essence, EU law protects air travelers by providing a defined framework for compensation when their luggage is lost. However, the process relies on clear documentation, adherence to timeframes, and a demonstration of proven loss, all within the financial limit established by the Montreal Convention. Knowing these guidelines allows passengers to navigate this process effectively and seek fair compensation.