Who is responsible if a connecting flight is delayed?

Determining Responsibility for Delayed Connecting Flights

When a connecting flight is delayed, the question of who is responsible arises. Understanding the typical allocation of responsibility can help passengers navigate such situations effectively.

In most cases, the airline causing the delay bears the primary responsibility. This is generally the first airline on the passenger’s itinerary. For example, if a passenger books a flight from City A to City C with a layover in City B, and the flight from City A to City B is delayed, the airline operating that flight is responsible for the delay.

However, this principle can become more complex when there are multiple connecting flights. In such cases, the airline immediately preceding the missed connection is usually considered responsible. This is because the missed connection is directly caused by the delay of the preceding flight.

For instance, if a passenger’s flight from City A to City B is on time, but their subsequent flight from City B to City C is delayed, responsibility lies with the airline operating the City B to City C flight.

It’s important to note that specific airline policies and regulations may vary. Passengers should consult their airline’s terms and conditions to understand their specific rights and responsibilities in the event of a delayed connecting flight.

In general, airlines are expected to provide reasonable assistance to passengers affected by delays, including rebooking on alternative flights or arranging accommodations if necessary. Passengers should contact the responsible airline promptly to report any delays and discuss available options.