How do I contact Uber as a driver?

How to Contact Uber as a Driver

As an Uber driver, it’s crucial to know how to reach the company for support or assistance. Here’s a comprehensive guide on how to contact Uber:

Uber Driver App:

The Uber driver app provides a convenient method for contacting Uber. To access driver support:

• Open the Uber driver app on your smartphone.
• Tap on the “Help” icon located in the bottom-left corner.
• Select “Contact Us.”
• Choose the relevant category that best describes your issue (e.g., earnings, vehicle, etc.).
• Explore the available support options, which may include:
  • Pre-defined help articles and FAQs
  • Live chat with a support representative
  • Submitting a written request

Online Support:

In addition to the driver app, you can also access Uber’s online support portal:

• Visit the Uber website (help.uber.com)
• Click on “For Drivers”
• Select the relevant category and follow the prompts

Phone Support:

For urgent matters or if you’re unable to access the app or website, you can call Uber’s phone support line:

• US and Canada: 1-800-593-7069
• International: +1-415-851-5987

Email Support:

You can also send an email to Uber’s driver support team:

• [email protected]

Benefits of Contacting Uber:

Contacting Uber promptly ensures that your concerns are addressed and resolved efficiently. Here are some key benefits:

• Access to live support for immediate assistance
• Resolution of issues related to earnings, vehicles, or other operational matters
• Access to support articles and FAQs for self-help
• Documentation of your communication with Uber for reference

Remember, prompt and effective communication is essential for a smooth and productive partnership with Uber.