Can I delete my Shopee Pay account?

How to Delete Your Shopee Pay Account

Shopee Pay is a popular mobile payment service in Southeast Asia. It allows users to make payments online, in-store, and send money to friends and family. However, if you no longer need your Shopee Pay account, you may be wondering how to delete it.

Steps to Close Your Shopee Pay Account:

1. Withdraw all remaining funds. Before you can close your Shopee Pay account, you must withdraw all remaining funds from your sub-wallets. This includes your Shopee Wallet, AirAsia Big Points, and Shopee Coins.

2. Contact Shopee support. Once you have withdrawn all your funds, contact Shopee support to request the closure of your account. You can do this by email or through the Shopee app.

Email:

• Compose an email to [email protected].
• Include your full name, Shopee account email address, and a brief explanation that you wish to close your account.

Shopee App:

• Open the Shopee app and tap on “Me” in the bottom right corner.
• Tap on “Help Centre” and then “Contact Us”.
• Select “Account Management” and then “Closing Account”.
• Follow the instructions to submit your request.

Withdrawal Instructions:

When contacting Shopee support, they will provide you with specific instructions on how to withdraw your remaining funds. You may need to provide them with your bank account number or other relevant information.

Please note:

• Once your Shopee Pay account is closed, you will not be able to recover any funds or data associated with it.
• Before closing your account, make sure to unlink it from any third-party services or accounts.