How do I Delete my old ShopeePay account?

How to Delete Your ShopeePay Account

ShopeePay is a convenient payment method for the popular Shopee e-commerce platform. However, if you no longer wish to use your ShopeePay account, deleting it is a simple process.

Step-by-Step Guide:

1. Open the Shopee App: Access the Shopee mobile app on your device and log in to your account.
2. Navigate to the Me Tab: Tap the “Me” icon located at the bottom right-hand corner of the app.
3. Access Settings: Click on the “Settings” gear icon in the top right-hand corner.
4. Select Request Account Deletion: Scroll down to “Account and Security” and choose “Request Account Deletion.”
5. Confirm Deletion: You will be asked to confirm your decision to delete your account. Tap on “Delete Account” to complete the process.

Important Notes:

• Deleting your ShopeePay account will also delete your Shopee profile.
• You will lose all your Shopee data, including orders, messages, and credits.
• Refunds for any canceled orders will be credited to your original payment method (e.g., credit card or bank account).
• You will not be able to reactivate your account once it has been deleted.

Additional Tips:

• Before deleting your account, make sure to withdraw any remaining balance from your ShopeePay wallet.
• Consider transferring any unused Shopee vouchers to another account before deleting your own.
• If you have difficulty deleting your account, contact Shopee customer support for assistance.