How long does Uber keep recordings?

How Long Does Uber Retain Ride Recordings?

Uber, the popular ride-hailing service, automatically records audio and video in vehicles for security purposes. However, the company has strict policies regarding the storage and accessibility of these recordings.

Recordings Not Associated with Incident Reports

If a ride does not involve any reported incidents, Uber will delete the associated recordings within seven days. This is done to ensure privacy and prevent the unnecessary storage of data.

Recordings Associated with Incident Reports

When an incident is reported, such as an accident or safety concern, Uber will retain the ride recording. Access to these recordings is limited to authorized individuals within the company, including incident response and safety teams.

Access and Use of Recordings

Uber employees can only access ride recordings associated with reported incidents, and only when necessary for investigation purposes. The company has strict policies in place to prevent unauthorized access or misuse of these recordings.

Data Security and Privacy

Uber takes data security and privacy very seriously. Ride recordings are stored in secure, encrypted servers and are only accessible to authorized personnel. The company employs industry-leading security measures to prevent data breaches and unauthorized access.

Conclusion

Uber’s policy ensures that ride recordings are handled responsibly and in accordance with privacy regulations. Recordings not associated with incident reports are automatically deleted within seven days, while recordings related to incidents are retained only for investigation purposes and are subject to strict access controls.