Does the Uber Eats driver see your name?

Do Uber Eats Drivers Have Access to Your Full Name?

When ordering food through Uber Eats, customers may wonder what information the delivery driver has access to. This article will explain the level of visibility Uber Eats drivers have into customer information.

Initial Visibility

When a delivery request is initially received, Uber Eats drivers see only the general delivery area. This allows them to navigate to the restaurant or store where the order is being picked up.

Post-Pickup Information

After the driver has picked up the order, they receive additional information about the customer, including:

• First name and last initial: The driver will be able to see your first name and the first letter of your last name. This is used for identification purposes when delivering the order.
• Precise address: The driver will have access to the full delivery address, including the street name, house number, and any additional details (e.g., apartment number).
• Notes: Any notes added to the order, such as delivery instructions or dietary restrictions, will also be visible to the driver.

Privacy Policy

Uber Eats has a privacy policy in place that protects customer information. This policy states that the company will only collect and use customer data for the purpose of providing the service and improving the user experience. Uber Eats also claims to take steps to protect this data from unauthorized access or use.

Conclusion

Uber Eats drivers initially see only the delivery area for an order. After picking up the order, they receive the customer’s first name and last initial, precise address, and any notes associated with the order. This information is necessary for the driver to complete the delivery and ensure that the customer receives their food on time. However, Uber Eats has implemented a privacy policy to protect customer information and prevent unauthorized access or use.