How do I delete my Uber app and start over?

Starting Fresh with Uber: How to Delete Your Account and Begin Again

Deleting your Uber account and starting anew might seem daunting, but it’s a relatively straightforward process. Whether you’re experiencing technical issues, want a clean slate with a new phone number, or simply prefer to rebuild your profile, this guide will walk you through the steps to completely remove your Uber presence and start over.

While simply deleting the app from your phone removes the icon from your home screen, it doesn’t delete your underlying account or associated data. To completely remove your Uber presence, you need to delete your account within the app itself. Here’s how:

1. Open the Uber App: Launch the Uber app on your mobile device.

2. Access Your Account Settings: Unlike some instructions you might find, deleting your Uber account no longer involves navigating through the “Help” section. Instead, tap on your profile picture or the account icon (usually located in the top right corner). This will open your account menu.

3. Find Your Phone Number: Within the account menu, you should see your registered phone number displayed. Tap on it.

4. Initiate Account Deletion: Tapping your phone number will bring you to a menu that includes the “Log Out of Profile” option. This might seem counterintuitive, but this is the gateway to deleting your account. Tap “Log Out of Profile.”

5. Select “Delete Account”: After logging out, you’ll be presented with a login screen. Below the login fields, you should see the option to “Delete Account.” Tap on this.

6. Confirm Your Choice (and Account): Uber might prompt you to confirm your identity or select the account you wish to delete, especially if you manage multiple Uber accounts. Ensure you’re deleting the correct account. You may need to enter your password or other verification details.

7. Finalize the Deletion: Once you’ve confirmed the correct account, you’ll likely be presented with a final confirmation screen. This screen may outline the implications of deleting your account, such as losing access to trip history and rewards. If you’re certain you want to proceed, tap “Next” or the equivalent confirmation button to finalize the deletion process.

Once you’ve completed these steps, your Uber account will be deactivated and scheduled for permanent deletion. There’s usually a waiting period (often 30 days) before the deletion is finalized, during which you can reactivate your account if you change your mind. After this period, the deletion is irreversible.

Now you’re ready for a fresh start! You can reinstall the Uber app and create a new account using the same or a different phone number. Remember to review Uber’s latest privacy policy and terms of service when creating your new account.