How do I reset my ShopeePay account?

How to Reset Your ShopeePay Account: A Step-by-Step Guide

To enhance the security of your ShopeePay account, it’s essential to reset your password regularly. Here’s a step-by-step guide to help you through the process:

Step 1: Access Your Wallet Settings

• Open the Shopee app on your mobile device.
• Tap on “Me” in the bottom right corner.
• Select “ShopeePay.”

Step 2: Change Your PIN

• Within the “Settings” menu, navigate to “PIN and Biometrics.”
• Enter your current PIN.
• Tap on “Change PIN.”
• Enter your new PIN twice to confirm.

Step 3: Verify Your Identity

• Shopee may request you to verify your identity through SMS or email.
• Follow the prompts to complete the verification process.

Step 4: Confirm the New PIN

• Once your identity is verified, enter the new PIN once again.
• Tap on “Confirm” to complete the reset.

Additional Notes:

• Choose a strong and unique PIN that is not easily guessable.
• Consider using a combination of numbers and symbols for increased security.
• Change your PIN periodically to prevent unauthorized access.
• Keep your personal details, including your ShopeePay account information, confidential to maintain account security.

By following these steps, you can effectively reset your ShopeePay account and ensure its continued safety. Remember to update your PIN regularly as a proactive measure to protect against fraud and unauthorized activity.