How do I message a grab driver?

How to Message a Grab Driver

Need to get in touch with your Grab driver? Here’s how to do it:

Step 1: Open the Grab App

Launch the Grab app on your mobile device.

Step 2: Initiate a Ride Booking

Select your destination and preferred vehicle type. Once you’ve confirmed your booking, you’ll be taken to the “Driver on the Way” screen.

Step 3: Locate the Chat Icon

On the “Driver on the Way” screen, you’ll see a chat bubble icon in the bottom right corner. This is the Chat icon.

Step 4: Send a Message

Tap the Chat icon to open the chat window. You can use this window to send a message to your driver.

Tips for Messaging Your Driver:

• Use clear and concise language. Drivers are busy, so keep your messages brief and to the point.
• Be specific. Let your driver know any specific details or preferences, such as the exact pickup location or any stops you need to make.
• Be polite. Remember that you’re communicating with a person, so be respectful and courteous.

Examples of Messages You Can Send:

• “Hi, please pick me up at the main entrance of the mall.”
• “I have a large suitcase, so can you please make sure your car has enough space?”
• “I’m running a few minutes late, so please wait for me.”

By following these steps, you can easily message your Grab driver and ensure a smooth and efficient ride.