How do I reactivate my old Uber account?

Reactivating a Deactivated Uber Account

If you have deactivated your Uber account and wish to reactivate it, there are simple steps to follow. However, if your account was deactivated more than a month ago, it may require additional assistance from Uber support.

Recent Account Deletion (Within Past Month)

For accounts that were recently deactivated due to self-deletion within the past month, the reactivation process is straightforward:

1. Visit Uber.com and sign in using your previous account credentials.
2. Your account will be automatically reinstated, restoring access to your profile and previous ride settings.

Older Account Deactivation

For accounts that were deactivated more than a month ago, you will need to contact Uber support to request reactivation. Here’s how:

1. Visit the Uber Help Center website: https://help.uber.com/.
2. Click on “Contact Us” at the bottom of the page.
3. Select the “Account and Payment” category.
4. Choose the option “My account was deactivated.”
5. Provide the email address associated with your Uber account and briefly explain why you wish to reactivate it.

An Uber support agent will review your request and guide you through the reactivation process. They may require additional information or documentation to verify your identity and ensure that the reactivation is authorized.

Note:

• If your account was deactivated for safety or security reasons, Uber may decline your request to reactivate it.
• Uber reserves the right to reactivate or deny the reactivation of any account based on their own policies and procedures.