How do I temporarily deactivate my Shopee account?

How to Temporarily Deactivate Your Shopee Account

Shopee, a leading e-commerce platform, offers its users the option to temporarily deactivate their accounts for various reasons, such as taking a break or resolving technical issues. However, it’s important to note that the account control is managed solely by Shopee’s administration.

Steps to Temporarily Deactivate Your Account

To temporarily deactivate your Shopee account, you cannot directly access the option. Instead, you must contact Shopee’s customer support team. Here’s how you can do it:

1. Contact Shopee Customer Support: Visit Shopee’s Help Center or contact them through their live chat or email support.
2. Explain Your Request: Clearly state that you would like to temporarily deactivate your Shopee account and provide a brief explanation for your request.
3. Verification: Shopee may require you to provide some verification documents, such as a photo ID or proof of purchase, to confirm your identity.
4. Approval: Once your request is verified and approved, Shopee will temporarily deactivate your account. You will receive a confirmation email or message from Shopee regarding the deactivation.

Managing Your Seller Profile

If you’re a Shopee seller, you can manage your seller profile through the MyStock feature:

1. Access MyStock: Log in to your Shopee account and navigate to the “MyStock” section.
2. Accounts Tab: Once in MyStock, click on the “Accounts” tab.
3. My Accounts: Click on “My Accounts” to make authorized modifications to your registered information.

Note: While you can manage your seller profile through MyStock, temporarily deactivating your Shopee account can only be done through Shopee’s customer support team.

Reactivating Your Account

To reactivate your Shopee account, simply contact customer support again and request for the reactivation. They will guide you through the process and restore your account.

By following these steps, you can temporarily deactivate and reactivate your Shopee account as needed. Remember that Shopee’s administration has the sole control over account deactivation, and they may ask for additional information to verify your request.